When a customer places two orders, or two customers ship to the same address, you'd normally pay to ship each one separately. Mergify combines them into a single new order so you ship once — saving the shipping cost and the handling time.
You stay in control the whole way: nothing merges without rules you set or a click you make, and any merge can be undone.
There are three ways to merge, from fully hands-on to fully automatic.
Manual Merge is the hands-on option. Select the orders you want to combine — from the Mergify dashboard, or with the Add to Mergify button right on Shopify's order pages — then choose how to merge them:
You'll need to select at least two orders to merge.
Smart Suggest finds mergeable orders for you. Based on the rules you define, Mergify groups orders that can be combined — for example, multiple orders going to the same shipping address — and shows each group as a suggestion. You review it and merge with a click.
You can group suggestions two ways: Shipping Address only, or Customer & Address together. Expand any suggestion to see the individual orders and uncheck any you want to leave out. Each suggestion is an independent merge.
Yes — Auto Merge combines eligible orders for you without manual review, based on your rules. When it's on, orders from the same customer shipping to the same address are merged automatically. You choose the timing:
Before turning Auto Merge on, set your Merge Settings and Filtering Rules first, so only the orders you intend get merged.
Two layers give you control.
Decide which orders qualify for Smart Suggest and Auto Merge. Filter by order creation date, tags, customer tags, financial status, fulfillment status, shipping address, and shipping carrier — and combine conditions to be as precise as you need.
Orders that don't match are left alone.
Decide how the merged order is built and what happens to the originals — line items, shipping line, notes, tags, customer details, and more.
Set them once; they apply to every merge.
You decide, in Merge Settings. Mergify can:
The originals are never deleted by merging. Canceling originals is available but irreversible — Mergify warns you before you choose it.
Mergify is built to be reversible and predictable.
Cancels the original orders in ShipStation so you only fulfill the merged one.
Cancels the original orders in ShipBob so you only fulfill the merged one.
Connect merging into your automated Flow workflows.
Ask Shopify Sidekick about your merged orders.
Works alongside Vanga AI upsells.
Install Mergify free and merge your first orders today.
